Privacy Policy

We may collect the following categories of personal and non-personal data:

We collect data through the following means:

• Contact & Inquiry Forms: When you submit a product inquiry, request a quote, or contact our sales or engineering teams via website forms.
• Email Correspondence: When you email us directly at our published business addresses.
• Cookies & Tracking Technologies: Automatically when you visit our website, via cookies, web beacons, and similar technologies (see Section 6).
• Trade Fairs & Events: When you provide your business card or contact details at industry exhibitions, trade shows, or events where PiPress exhibits.
• Third-Party Sources: From publicly available business directories, LinkedIn, or referrals from our authorized distributors and agents, strictly for B2B outreach purposes.
• Newsletter Subscriptions: When you opt in to receive our product updates or technical newsletters.

For individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal data under the following lawful bases as defined in Article 6 of the GDPR:

Where we rely on Legitimate Interests, we have assessed that our interests are not overridden by your rights and freedoms. You may object to such processing at any time (see Section 10).

We use the personal data we collect for the following specific purposes:

• Responding to product inquiries, technical questions, and requests for quotations or samples
• Managing and fulfilling business contracts, including OEM/ODM manufacturing agreements and distributor partnerships
• Sending product updates, technical bulletins, certification news, and promotional materials to contacts who have opted in
• Improving our website functionality, user experience, and content relevance through analytics
• Complying with applicable legal, regulatory, and export control obligations across the jurisdictions in which we operate
• Preventing fraud, unauthorized access, and ensuring the security of our systems and communications
• Maintaining accurate business records and audit trails as required by law
• Conducting market research and developing new products or services aligned with customer needs

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and support our marketing activities. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept, reject, or customize non-essential cookies. You may update your preferences at any time by clicking the "Cookie Settings" link in our website footer.

You may also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.

We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:

As a global company headquartered in China with operations across multiple continents, your personal data may be transferred to, stored in, or processed in countries outside your country of residence, including China, EU/EEA member states, the United Kingdom, the United States, Australia, Mexico, Spain, and other regions where our distributors operate.

When transferring personal data from the EEA, UK, or Switzerland to countries not recognized as providing an adequate level of data protection, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner's Office (ICO)
• Adequacy Decisions where applicable
• Binding Corporate Rules (BCRs) or equivalent intra-group data transfer mechanisms

You may request a copy of the applicable transfer mechanism by contacting our data privacy team at the address in Section 16.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are:

Upon expiry of the applicable retention period, data will be securely deleted or anonymized. Where data is anonymized, it may be retained indefinitely for statistical or research purposes.

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data. We are committed to honoring these rights promptly and without undue delay (typically within 30 days):

PiPress implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted via our website
• Access controls and role-based permissions limiting data access to authorized personnel only
• Regular security assessments, vulnerability scanning, and system updates
• Staff training on data protection and information security best practices
• Incident response procedures for detecting, reporting, and managing personal data breaches

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with applicable law.

Our website may contain links to third-party websites, trade association portals, certification body pages, or social media platforms (e.g., LinkedIn). These are provided for your convenience and informational purposes only.

PiPress has no control over, and is not responsible for, the content, privacy practices, or data handling of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit. This Privacy Policy applies solely to data collected through pipresstech.com and our direct business interactions.

Our website and services are directed exclusively at business professionals and are not intended for use by individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at privacy@pipresstech.com and we will take prompt steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational processes. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website homepage or notify you by email (where we hold your email address and the changes materially affect you)
• Where required by law, seek your renewed consent before applying changes to existing data

We encourage you to review this Privacy Policy periodically. Your continued use of our website after the effective date of any changes constitutes your acknowledgment of the updated policy.